PRIVACY POLICY

Effective Date: 02/26/2026

Protecting your private information is our priority. This Statement of Privacy applies to Cruz Electric Inc (“Company,” “we,” “our,” or “us”) and governs data collection and usage for our website, communication platforms, and electrical contracting services.

Our principal business address is:
1131 W Bainbridge Ave
West Covina, CA 91790
United States

By using our website, submitting your information, requesting an estimate, or opting into our communications, you consent to the data practices described in this policy.

Collection of Your Personal Information

We collect only the information necessary to provide electrical contracting services.

Information may include:

Full name

Phone number

Email address

Property address

Mailing address

Photos of electrical panels or equipment

Project details

Permit-related information

Communication preferences

We collect information when you:

Fill out contact or estimate request forms

Schedule on-site evaluations

Request electrical service upgrades or repairs

Communicate with us via phone, SMS, email, or messaging platforms

Engage with our advertisements

We do not collect personal information unless you voluntarily provide it.

Mobile Information Sharing Statement

We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes.

Mobile information will only be used for the specific purposes described at the time of opt-in.

Text messaging originator opt-in data and consent will not be shared with any third parties except aggregators and service providers necessary to deliver SMS services.

Use of Your Personal Information

We use your information to:

Provide electrical repair, panel upgrades, and service installations

Evaluate your electrical system

Prepare estimates and proposals

Coordinate inspections and permits

Schedule installation appointments

Send appointment confirmations and service reminders

Provide service-related SMS notifications

Send promotional or educational content (if opted in)

We do not sell, rent, or lease your personal information to third parties.

SMS & A2P Communication Compliance

If you opt in to receive text messages from Cruz Electric Inc, you may receive:

Appointment confirmations

Service reminders

Permit and inspection updates

Project coordination messages

Service-related follow-ups

Marketing messages are sent only if separately authorized.

Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance.

Sharing Information with Third Parties

We may share information with trusted service providers who assist in:

Permit processing

Utility coordination

Inspection scheduling

CRM management

Secure data storage

SMS and email delivery services

These providers are required to safeguard your data and use it solely for authorized business purposes.

We may disclose information if required by law or to protect our legal rights.

Tracking & Automatically Collected Information

We may collect technical data such as:

IP address

Browser type

Device information

Access times

Referring websites

This information helps improve site functionality and user experience.

Cookies

Our website may use cookies to:

Personalize your experience

Store preferences

Improve website functionality

You may disable cookies in your browser settings, though some features may not function properly.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

Security of Your Information

We use industry-standard safeguards including:

SSL encryption

Secure servers

Restricted data access

Organized documentation handling

However, no internet transmission is 100% secure. By using our services, you acknowledge inherent online risks.

Children Under 13

We do not knowingly collect personal information from children under the age of 13.

Email Communications

We may send:

Appointment confirmations

Inspection updates

Service announcements

Educational or promotional content (if opted in)

You may unsubscribe from marketing emails at any time using the link provided.

Data Storage

Your data may be stored securely using third-party hosting providers and CRM systems contracted by Cruz Electric Inc.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date. Continued use of our services constitutes acceptance of any changes.

Contact Information

If you have questions regarding this Privacy Policy or wish to update your communication preferences, please contact:

Cruz Electric Inc
1131 W Bainbridge Ave
West Covina, CA 91790
United States

[email protected]
+1 626-757-4950